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GTX300 Printer Support

GTXPro Printer

User Tutorials

Brother Academy is your online resource for learning all about your Brother GTX300NC printer. It contains interactive courses for new users and a curriculum all team members can use to become efficient at every aspect of GTX300NC operation. Existing customers can gain access by making a request to [email protected]. Watch the short video to discover all you can do through Brother Academy.

Brother Academy

Downloads

Before downloading any software, please make sure that you are downloading software designed for your printer model.

GTX300NC

  • GTX300NC Driver & GTX Graphics Lab Mac

    Download

    This driver works with macOS Sonoma and Sequoia. This driver requires CPU of 2.0 GHz or better and a minimum of 8 GB of RAM; For DTF printing, 16GB RAM (recommendation). A monitor display of XGA (1024 x 768) or higher is required.

  • GTX300NC Driver, GTX Graphics Lab & Device Core Windows

    Download

    This driver is compatible with Windows® 11 (64bit). This driver requires CPU of 2.0 GHz or better and a minimum of 8 GB of RAM; For DTF printing, 16GB RAM (recommendation). A monitor display of XGA (1024 x 768) or higher is required.

  • GTX300NC Firmware

    Download

    GTX300NC Firmware (Ver. 1.3)

    Update the print driver to latest before updating the firmware. This firmware CAN ONLY BE LOADED on a GTX300NC.

    1. Download and extract the “GTX300_Ver.1.3.zip” file.
    2. Execute the GTX300NC Firmware Update and select the extracted Firmware Data.
    3. Follow the Wizard and update the GTX300NC Firmware. Do not disconnect the USB or LAN cable in execution.

  • GTX300NC Setup Manual

    Download

    Quick setup installation guide for how to prep the printer for installation. This document shows what can be expected in regards steps performed with the printer to setup the piece of equipment to point of being ready to run firing adjustments and print.

  • GTX300NC Instruction Manual

    Download

    This includes going over the following:

    Safety Instructions, Before Using Your Printer for the First Time, Name and function of each component, Menu list, Installation and Preparation, Creating Print Data, Basic Printing Procedures, Precautions to keep good printing quality/use printer over the long term, What to do when needed, Troubleshooting, and Specifications.

  • GTX300NC Safety Manual

    Download

  • GTX300NC Parts Book

    Download

  • GTX300NC Warranty

    Download

GTX Graphics Lab

  • Optional Platens

    Download

    Premade templates of the Square Coaster, Wrap Around Platen, Shoulder platens, Hat platen, Sleeve platen, and T-lock 7in1 platens that can be loaded into GTX Graphics Lab 4.0

Device Core

Videos

Submit a Support Ticket

GTX300NC Printer

When submitting a support ticket please place the best contact number in the details.

If experiencing an issue with a Print head please upload a log, nozzle check, an image of the Suction Cap and bottom of Print Head.

Submit a Support Ticket